Small business owners should always be on the lookout for ways to improve the efficiency of their company. Incorporating PBX for small business communication needs can do just that. PBX is the acronym for Internet Protocol Private Branch Exchange, and it is a telephone communication system that uses internet connectivity to connect different areas of the business. Rather than needing traditional telephones lines to make a call, dialing out on a PBX system works through the internet and isn’t limited by geographical locations. It can be tailored to both small and large business needs, offering advanced communication features and robust, cost-efficient delivery. These systems are growing in popularity with enterprises all over the world. Here are several reasons why many companies are making the switch to the IP PBX setup.
Easier to Establish
Rather than needing a brand new setup of physical hardware, the IP PBX system is software run through a computer. With easy interfacing and highly efficient processing power, installation is quick and easy. It doesn’t require specialized IT guys to flood the office and set up the connection. Anyone who has a basic understanding of computer skills can get the program installed.
Easier to Manage
Since an IP PBX runs through a software program, the system and its entire configuration can be managed more easily through web-based interfaces or a GUI. It is easy to learn and handle the management procedures, and it doesn’t take long for users to get acclimated to the system. You don’t need to hold special training sessions with IT technicians since you don’t have to worry about configuring wires or complicated interfaces to get things running or fixed.
Easier on the Budget
If you are looking for ways to improve operations but ease up on the costs, an IP PBS can boost cost-effectiveness. Through the integration of VoIP services, it can cut down the costs of international and long-distance connections. If your business is fielding a lot of calls from partners overseas or in different states, the savings on your monthly bill will be substantial. This system can also allow employees who are stationed in different branches to stay in contact with each other. Even though it offers lower rates, the fact that IP PBX uses software-based operations brings more advanced features than a traditional phone line. You can establish voicemail, auto-attendant, advanced reporting, and ring groups.
Easier to Extend
There are no traditional telephone wires in play with an IP PBX system. The only connections that are made are with a standard computer network port, and it can easily be shared with a nearby computer. Since there are no phone wires to worry about, it becomes much easier to move or add an extension. Even if an office is relocating and there aren’t any phone wires or connections to support the office operations, as long as you still have a computer connection and internet, your staff will be ready to go.
Easier to Scale
Many businesses go through growth periods that are unpredictable. Small and medium-sized businesses have the hardest time trying to figure out where to allow new resources in growth response. Having to run new phone wires and establish new numbers can be costly, time-consuming, and chaotic. It would terrible if your company spent thousands only to have its business drop and the services are no longer necessary. Using an IP PBX makes it much easier to adapt when your provider offers a pay-as-you-go plan. You can choose exactly what services you want and only for the ones selected. This helps you modify your plan according to your financial budget and company demand. Increasing or reducing services is easily done and with no additional cost.
Using an IP PBX system will increase your productivity, as it is a plan that does more than just basic telephone functions. The system can be integrated with business productions, improving employee and process efficiency.